What We Collect and How We Use It
When you register, we ask for your mobile number, date of birth and a password so we can verify withdrawals and keep your wallet secure. Every bKash, Nagad or Rocket deposit leaves a transaction reference in our system; we store that reference alongside your account ID
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to reconcile payments and prevent duplicate credits. We log your device type, browser and IP address each time you open the lobby so we can spot unusual login patterns and block unauthorized access attempts. If you contact support through live chat or email, we keep a
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transcript of the conversation and attach it to your account record so the next agent can pick up where the last one left off. We also drop cookies on your browser to remember your language choice, keep you signed in between sessions, and measure which game
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categories get the most traffic. We do not sell your contact details to third parties. We do not send marketing messages unless you tick the promotional-update box during registration; you can untick it anytime in account settings. We retain transaction logs and chat transcripts for as
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long as your account remains active, plus an additional period after closure to meet record-keeping obligations that depend on local law and the rules of our payment processors. If you want to see exactly what data we hold, request a correction, or ask us to delete
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your account and all associated records, email our data-protection contact listed in the support section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.